The Spreedly Blog - Latest Comments

Re: The Blog of Spreedly.com - Data on Payment Gateways

Adrian Sevitz — Thu, 03 May 2012 09:53:01 -0000

I'm sure the work is non trivial (as a CC not working because it's expired is different to one not working because of a gateway issue which is different to a gateway being down).

I do think it's something that only multi-gateway providers such as yourself could do, and would be a fairly unique USP.

Re: The Blog of Spreedly.com - Data on Payment Gateways

jusben1369 — Thu, 03 May 2012 09:47:01 -0000

Completely agree. This is something we're working on and talking about a lot. Naturally it'll take a lot of work but we want to look at "intelligent" routing of transactions around fee optimization and failed transaction reduction.

Re: The Blog of Spreedly.com - Data on Payment Gateways

Adrian Sevitz — Thu, 03 May 2012 09:19:08 -0000

I think the multiple gateway data would be very specific to a card type not supported on one gateway.

Also (as I've mentioned previously), if there was muti-gateway fall over (i.e. if a transaction flailed on one gateway*) then you tried a second or third gateway, I think you'd see an increase.

Adrian

* e.g. we find that HSBC UK Debit cards fail with $ transactions

Re: The Blog of Spreedly.com - Grace Periods

ntalbott — Tue, 24 Apr 2012 11:27:18 -0000

Short answer: yes. Longer answer: drop us a line at support@spreedly.com and we can dig into details with you.

Re: The Blog of Spreedly.com - Grace Periods

Adam Wride — Tue, 24 Apr 2012 09:34:19 -0000

Hey Spreedly - are these two things still true?
- Subscriptions are renewed 12hrs before subscription expires
- Grace period is three days (72hrs) after subscription expires

Re: The Blog of Spreedly.com - Spreedly Core Use Cases: Single Gateway - Why do I need Spreedly?

justinbenson — Thu, 05 Apr 2012 16:13:11 -0000

Thanks Ben. I'm glad you enjoyed it.

Re: The Blog of Spreedly.com - Spreedly Core Use Cases: Single Gateway - Why do I need Spreedly?

Ben Arledge — Wed, 04 Apr 2012 13:01:06 -0000

Great article. I encountered these same issues when starting up. Frustrated by lack of transparency between a few gateways, I chose PayPal as it was fairly quick and easy. I only wish PayPal accepted AMEX for Canadian merchants.

Re: The Blog of Spreedly.com - Spreedly Core Use Cases

justinbenson — Fri, 23 Mar 2012 18:37:07 -0000

Thanks Ben. Anything in particular you'd like us to dive deeper into?

Re: The Blog of Spreedly.com - Spreedly Core Use Cases

Ben — Fri, 23 Mar 2012 12:59:56 -0000

Nice post. More like this please... with more detail.

Re: The Blog of Spreedly.com - Icebergs and Shaving Yaks - Email Templates have arrived!

Tallyopia — Tue, 06 Mar 2012 10:16:26 -0000

Hi Scott,

Nice work! This feature was in a lot of demand, so it's really cool to see it made into your first project. I'm looking forward to using this.

And I hope working on the Spreedly team is as fun as it seems from the outside.

Re: The Blog of Spreedly.com - Spreedly's Site Redesign

MaartenWolzak — Tue, 28 Feb 2012 15:04:14 -0000

Great numbers. I'd just like to say I really liked the AWD look but your new design looks very, very good!
Congrats on the improvement!

Re: The Blog of Spreedly.com - Spreedly's Start Up Package

Casimir Loeber — Tue, 21 Feb 2012 17:54:23 -0000

This is an awesome idea! But the part that interested me the most about this article was when it talked about e-mail customization =p Keep up the good work!

Re: The Blog of Spreedly.com - Spreedly's "Open Invoicing"

Adrian Sevitz — Tue, 21 Feb 2012 07:59:45 -0000

That's great. Your API doc didn't really show that. It might be handy to have some help doc's or a walkthrough that shows what's going on here.

(We'll add this to the next "top up" feature we do)

Re: The Blog of Spreedly.com - Spreedly's "Open Invoicing"

ntalbott — Mon, 20 Feb 2012 16:41:40 -0000

You sure can; Open Invoicing is basically a new way to drive Subscriptions.

Re: The Blog of Spreedly.com - Spreedly's "Open Invoicing"

Adrian Sevitz — Mon, 20 Feb 2012 14:03:32 -0000

Can you mix open invoicing and subs? i.e. subs work quite well for us (especially the pro-ratering and upgrades and downgrades), but we'd like to add other things in.

Re: The Blog of Spreedly.com - Spreedly's Start Up Package

Liz — Fri, 17 Feb 2012 05:32:48 -0000

Yay! Hope it becomes permanent so I can take advantage when more payment gateway options become available for South Africa.
Good luck!

Re: The Blog of Spreedly.com - Spreedly Core, Stripe and PayPal

jusben1369 — Sun, 22 Jan 2012 11:32:40 -0000

That's interesting Aaaron. One thing we don't address is chargebacks - which can be a significant cost. Is that part of your overall expenses here when you did your build up?

Re: The Blog of Spreedly.com - Spreedly Core, Stripe and PayPal

Aaron Averill — Sat, 21 Jan 2012 06:59:22 -0000

I just did my financials for 2011 and my Braintree charges came to 3.46% of sales. Paypal was 1.1% higher. Interestingly when given a choice, about 45% of my customers are chosing Paypal for checkout - even though the button is small and hidden in the corner as a separate workflow. AMEX is the best - I pay a flat fee and it usually comes to < 1%

Re: The Blog of Spreedly.com - Spreedly's New CEO

jusben1369 — Mon, 28 Nov 2011 19:21:12 -0000

Thanks Adam. Me too!

Re: The Blog of Spreedly.com - Spreedly's New CEO

Adam Wride — Mon, 28 Nov 2011 09:01:27 -0000

Looking forward to working with you Justin!

Re: The Blog of Spreedly.com - Spreedly Pricing Change

Roger Smith — Tue, 15 Nov 2011 22:56:00 -0000

I dont think they said they would grandfather with no limit. It seems like they will allow you to keep the current price only for 90 days.

Re: The Blog of Spreedly.com - Add Credit API

Duncan — Sun, 13 Nov 2011 04:53:11 -0000

Any update on this?

Re: The Blog of Spreedly.com - Spreedly Pricing Change

Brian FitzGerald — Fri, 04 Nov 2011 18:02:32 -0000

Thanks for turning me on to Stripe (another Spreedly customer here)... I definitely think the 2.5x price jack is dirty.

Re: The Blog of Spreedly.com - Spreedly Pricing Change

Brian FitzGerald — Fri, 04 Nov 2011 17:54:41 -0000

Great comment. I'm a current Spreedly customer and feeling pretty bullied on this thing.

Re: The Blog of Spreedly.com - Core Rolls In

Spencer MacDonald — Thu, 03 Nov 2011 16:10:15 -0000

This does make the price increases easier to swallow, and its always good to have all of your billing functionality from one provider.